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The United One Resources Difference
As a United One Resources customer, you will discover what
makes United One Resources different - our people, processes and personal customer service. Our
focus on these three areas allows us to enable your successful real estate transactions.
People
At the core of any successful business is a well-trained
and friendly staff able to not only meet, but exceed their customers' expectations
on a daily basis. United One Resources' focus on personal customer service and the
flawless delivery of risk management information services revolves around our people.
Our team members include:
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A courteous, responsive and knowledgeable United One Resources' sales team.
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United One Resources staff attorneys, who are ready to enable your successful real
estate transactions in both the residential and commercial title insurance markets.
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A highly trained and personable operations team that is ready to exceed your expectations
on a daily basis.
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A senior leadership team that guides the daily operations of the company while focusing
on long-term strategic growth.
United One Resources strives to do whatever it takes to help our customers manage
the risk inherent in a real estate transaction. Our people ensure each and every transaction
is handled in an accurate, timely and flawless manner to enable your successful real
estate transaction.
Processes
Processes and procedures are a focal point of our operational
success. Each product we offer has been built on a foundation of well-executed processes
and procedures, which have developed as a result of our years of experience as a provider
of risk management information services. Enabled by state-of-the-art technology, our
processes and procedures are customized to your specific business practices and needs,
and are designed to meet the stringent regulatory standards set by our business partners
and the appropriate federal, state and local requirements.
Personal Customer Service
United One Resources' core
values revolve around great people doing great work with a personal touch. Every United
One Resources team member recognizes their role in providing service that not only
meets, but exceeds, customers' expectations.
During your relationship with United One Resources, you
will see our commitment to personal customer service through:
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Our handling of your requests with a high sense of urgency.
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Frequent and meaningful contact by our sales, operations and senior leadership teams.
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Our use of the most advanced technology, providing the most flexible and efficient
operations platform available.
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Our customer satisfaction process, which asks you to rate our performance and offer
suggestions for improvement.
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Effective June 1st the Cumberland County PIN Certification fee is increasing from $10.00 to $15.00 per parcel. 
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Effective 04/10/2013 Monroe County will require a $10.00 PIN Certification Fee per Parcel Number per document.
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The document recording fees for Berks County and Allegheny County have changed.
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Effective October 3, 2011, the fee for each PIN certification in Lackawanna County, Pennsylvania will be $10.00. If a document contains multiple parcels, the cost for each PIN certification shall be $10.00 per PIN certified.
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Effective 1/4/2010, the Lehigh County Recorder of Deeds will be charging a $10.00 fee for the parcel number certification on all documents being presented for recording.
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