As a United One Resources customer, you will discover what makes United One Resources different - our people, processes and personal customer service. Our focus on these three areas allows us to enable your successful real estate transactions.

At the core of any successful business is a well-trained and friendly staff able to not only meet, but exceed their customers' expectations on a daily basis. United One Resources' focus on personal customer service and the flawless delivery of risk management information services revolves around our people. Our team members include:

• A courteous, responsive and knowledgeable United One Resources' sales team.
• United One Resources staff attorneys, who are ready to enable your successful real estate transactions in both the residential and commercial title insurance markets.
• A highly trained and personable operations team that is ready to exceed your expectations on a daily basis.
• A senior leadership team that guides the daily operations of the company while focusing on long-term strategic growth.

United One Resources strives to do whatever it takes to help our customers manage the risk inherent in a real estate transaction. Our people ensure each and every transaction is handled in an accurate, timely and flawless manner to enable your successful real estate transaction.

Processes and procedures are a focal point of our operational success. Each product we offer has been built on a foundation of well-executed processes and procedures, which have developed as a result of our years of experience as a provider of risk management information services. Enabled by state-of-the-art technology, our processes and procedures are customized to your specific business practices and needs, and are designed to meet the stringent regulatory standards set by our business partners and the appropriate federal, state and local requirements.

United One Resources' core values revolve around great people doing great work with a personal touch. Every United One Resources team member recognizes their role in providing service that not only meets, but exceeds, customers' expectations.

During your relationship with United One Resources, you will see our commitment to personal customer service through:

• Our handling of your requests with a high sense of urgency.
• Frequent and meaningful contact by our sales, operations and senior leadership teams.
• Our use of the most advanced technology, providing the most flexible and efficient operations platform available.
• Our customer satisfaction process, which asks you to rate our performance and offer suggestions for improvement.