United One provides flood zone determinations to banks, credit unions and mortgage companies. Our research is used by your lender to determine whether you will be required to obtain flood insurace.

While we strive to provide flawless determinations on every transaction, due to the nature of your property and the maps used, you may disagree with the determination. If this happens to you, please contact your lender. Ask them to contact our office and get a copy of our dispute process and the required forms. If necessary, we would be happy to have a conference call with you and your lender to discuss the situation. Due to our contractual relationship with our customers, we cannot discuss the situation directly with you.

If we cannot remedy your situation, you will need to contact the Federal Emergency Management Association for additional assistance.

A knowledgeable and friendly United One team member would be pleased to talk to you about your title insurance needs. Please click here to request a phone call or more information.

If you are a current or prospective customer of United One, please visit our product page for more information on flood zone determinations.